The Million-Minute Reality Check
We surveyed 3,000+ practices and analyzed millions of minutes of call data to define the 2026 Dental Operating Standards.
Read the data to see where your practice stands, and how to bridge the gap between assumptions and measurable success.
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The Research
3,000+
Practices Analyzed
Millions
of Hours of Call Data
84%
Increase in Potential Bookings
Effort is high, but is the system working?
In 2025, consumer spending rose 13%, yet dentists' confidence dropped. Why? Because most practices are flying blind.
Our data reveals a 'Visibility Gap' where manual workarounds and disconnected systems are quietly draining revenue.
Our data reveals a 'Visibility Gap' where manual workarounds and disconnected systems are quietly draining revenue.
The Assumption: "My team is answering every call."
The Reality: 36% of practices actually measure performance; the rest are guessing.
The Million-Hour Reality Check
- The 3:00 PM Peak: Why your office hours are likely ignoring your highest patient demand.
- The AI Multiplier: How Practices use AI to handle the "first mile" of patient inquiries (and why resolution rates drop when humans step in too early).
- Universal Definitions: Stop the confusion. Learn the importance of unifying around industry standards.
- Practices are logging into four or more systems a day on average - why your practice needs consolidation.
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Supercharge your practice
Once you've read the fundamentals and benchmarks in our guide, explore how Peerlogic's AI-powered analytics suite can take your practice to the next level, predicting behavior and optimizing your calls for even greater conversion.