Great Lakes Technology Services Partner Guide
VoIP Talk Tracks Feature Map Book a Demo for Your Patients
Great Lakes Technology Services Partner Guide · Veterinary Practices

Every Missed Call Is
a Missed Appointment.

Great Lakes Technology Services already lives inside the practice's infrastructure. Peerlogic is the revenue intelligence layer on top — capturing missed patients, proving marketing ROI, and giving owners full visibility into every call. Everything Great Lakes Technology Services account managers need to identify, pitch, and hand off Peerlogic opportunities.

The Offer: Free 30-Day Performance Audit — a clear baseline of phone conversion and missed opportunities, proving ROI before they ever pay a dime. This is your door-opener with every practice.

25%+
of new patient calls missed during lunch & after hours
$100K+
new revenue recovered in 90 days
24/7
Aimee AI captures leads after hours
What Is Peerlogic

The Product, Simply Put

# copy link

Peerlogic is an AI-powered phone and revenue intelligence platform for healthcare practices. It captures missed leads, automates scheduling, and shows exactly which marketing channels are filling the calendar.

🤖
Aimee AI — The Digital Front Desk
Answers calls, responds to texts, and books appointments 24/7 — natively inside the practice's software. When the desk is slammed or closed, Aimee keeps capturing.
Voice · SMS · Webchat
📊
Marketing Analytics
Connects every ad, campaign, and channel directly to a booked appointment. The practice finally knows which marketing is filling the schedule.
ROI Visibility
📞
Call Recording & AI Summaries
Every patient call recorded, transcribed, and summarized by AI. Find coaching moments in seconds — no digging through audio.
Staff Accountability
Call Pop & VoIP
A smart phone system that surfaces patient history and notes the moment a call comes in. Every call is personalized before it's even answered.
Front Desk Intelligence
Peerlogic Product Overview
Product overview — shareable with clientsView full size ↗
Phones & VoIP

Crystal Clear Patient Communication

# copy link

Peerlogic's VoIP system is purpose-built for healthcare practices — enterprise-grade infrastructure with 99.999% uptime. Every call is crisp, reliable, and never drops. Because a missed call from a bad line is still a missed patient.

📶
99.999% Uptime
Enterprise-grade reliability built specifically for healthcare. The practice is always reachable — no dropped calls, no dead lines, no downtime during peak hours.
Always On
🔊
HD Voice Quality
Crystal clear audio on every call. Patients hear the practice clearly, the team hears the patient clearly — no excuses for miscommunication.
Call Quality
🔗
Fully Integrated Stack
VoIP connects directly to Call Pop, AI Summaries, and Aimee — so every call is tracked, summarized, and followed up automatically. One system, not five.
Connected
🛠️
Built for Great Lakes Technology Services Clients
Peerlogic VoIP layers on top of the infrastructure Great Lakes Technology Services already manages. Simple to deploy, easy to maintain — and it makes the whole stack more valuable.
Partner-Friendly
Strategic Alignment

Why This Partnership Works

# copy link

Great Lakes Technology Services manages the practice infrastructure. Peerlogic makes sure every call that comes in turns into a booked patient. Together you move owners from "I think we're doing well" to "I can prove it."

Great Lakes Technology Services
The Infrastructure
Networking, VoIP, managed IT, cabling, access control. The practice runs on what you build — you already have their trust.
Peerlogic
The Revenue Intelligence Layer
AI that turns every call, missed lead, and marketing dollar into data. Answers the question every owner has: "Is this actually working?"
"Great Lakes Technology Services makes sure your phones work. Peerlogic makes sure every call on those phones turns into a patient."
📈
Stronger Client Value
When clients see Peerlogic working, it deepens your position as their trusted technology advisor — not just their IT vendor.
🔒
Client Retention
A practice booking more patients stays a satisfied, long-term Great Lakes Technology Services client. You brought them the solution.
🧠
Expert Positioning
You're introducing agentic AI — positioning Great Lakes Technology Services as a forward-thinking advisor, not just an IT provider.
When to Sell

Listen for These Signals

# copy link

When a DaySmart client says one of these things, they're describing a Peerlogic problem. Each maps directly to a solution.

📉
"We're running Google Ads but new client numbers aren't moving."
→ Marketing Analytics
📞
"We're short-staffed — the phones are chaos at peak hours."
→ Voice AI + Aimee
💬
"Our website gets traffic but the schedule isn't full."
→ Webchat AI
🔍
"I have no idea how my front desk is actually performing."
→ Call Transcripts + AI Summaries
💰
"Leads are calling — we just can't seem to convert them."
→ NP Conversion Dashboard
📊
"Patient volume has plateaued even with ads running."
→ Full 30-Day Audit
How to Talk About Peerlogic

Talk Tracks

# copy link

Pick the angle that matches the pain you're hearing. Conversational — not scripts to read verbatim.

Option A · Infrastructure + Revenue
Extend the Great Lakes Technology Services relationship naturally
"Doctor, we've made sure your phone system is rock solid. But do you know how many new patient calls are actually being answered vs. going to voicemail? Peerlogic sits on top of your phone system and shows you exactly that — and if calls are slipping through, their AI captures those leads automatically before they call another practice. It's the missing layer between your infrastructure and your revenue."
Option B · Marketing ROI
When they're spending on ads without clarity
"You're spending on Google Ads and your website — but right now you can't draw a straight line from that spend to a booked appointment. Peerlogic closes that gap. It shows you exactly which campaign, which source, which ad resulted in a patient showing up. So instead of guessing, you're putting budget where it's actually filling the schedule."
Option C · Invisible Front Desk
When they lack visibility into staff performance
"It's physically impossible for you to hear every call your team takes. Right now you're making decisions based on gut feel. Peerlogic gives you AI summaries of every patient interaction — real coaching moments from this week's actual calls, not hypothetical scripts."
Option D · Complete Picture
Frame it as a natural upsell to existing Great Lakes Technology Services service
"As your IT partner, we handle the infrastructure side. But there's a layer we haven't addressed yet — what's actually happening on every call that comes through your system. Peerlogic gives you full AI summaries of every patient interaction, flags revenue leakage, and automates your follow-up. It completes the picture."
Quick Reference

Goals → Features Map

# copy link

Map the practice's goal to the right Peerlogic feature before you get on the call.

Practice GoalPeerlogic FeatureWhat It Does
Increase new client appointmentsNP Conversion DashboardTrack booked vs. unbooked new client calls in real time
Never miss a leadAimee AI (Voice + SMS + Webchat)Automatically engages missed callers across all channels, 24/7
Front desk accountabilityCall Recording & TranscriptsObjective performance data on every patient interaction
Prove marketing ROIMarketing AnalyticsDirect line from ad or source to a booked appointment
Coach the team on real callsAI Call SummariesFind coaching moments in seconds — no digging through audio
Personalized patient callsCall Pop + VoIPPatient history surfaced the moment the phone rings
Crystal clear patient communicationVoIP Phone System99.999% uptime — reliable, enterprise-grade voice so calls never drop and the practice never goes dark
Proof Points

Results & Case Studies

# copy link

Use these when a practice owner asks "has this actually worked?" Pull the full PDF from the sidebar for client-facing conversations.

Case Study · 30 Days
Grand Central Smiles — Arizona
Drowning in missed calls with no way to prioritize follow-ups. Peerlogic identified the highest-intent patients and gave the front desk a focused callback list — transforming how they spent their time.
39→58%
New patient conversion rate
15%
Lost opportunities recovered
$1,308
Revenue in month one
Case Study · 90 Days
Dental Design Studios — Florida (6 locations)
Growing fast — the front desk couldn't keep up with patient inquiries across locations. Peerlogic unified call data and highlighted ready-to-book patients across all six offices.
311
Booked appointments
1,484
Engaged patients
$100K+
In new revenue
📄Download full case study PDFClient-shareable version
Brand Assets

Logos

# copy link

Use these when co-branding materials, building presentations, or creating partner content. Download directly from the sidebar or below.

Navy (Dark)
#0D1F2D
White
#FFFFFF
The Close

The Hand-off Line

# copy link

Use this when you're ready to hand off to Peerlogic or book the intro call.

Say This
"Part of what we do at Great Lakes Technology Services is make sure you're getting full value from your technology investment. We've been partnering with Peerlogic — their AI sits on top of your phone system and tells you exactly how many new patient calls you're missing and what it's costing you. They offer a free 30-day audit. Would you be open to a 10-minute conversation to see what it shows?"
Ready to Book?
Book a Demo for Your Patients

Schedule a Peerlogic demo for a practice you're working with. The Peerlogic team handles the rest — you get the credit for the introduction.